Shipping Policy

Last updated: April 20, 2020

Order Processing Time

Orders that do not include machines are typically processed in 1-3 business days. Lead time for machines vary and is subject to change at any time. Contact us for the most accurate lead time for a machine. Lead time is in addition to shipping time which is displayed at checkout. You will be notified using the email you provided at checkout if we encounter any delays during the processing period. 

Orders are not processed on weekends or holidays.

Payment Methods

The following payment methods are accepted; American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, and Visa.

U Heat Seal Solutions reserves the right to hold any order for a security / fraud review. You will be notified within 2 business days if your order is affected. We may ask for additional information or identification for verification.

Domestic Shipping

Orders placed in the states or regions listed below are subject to Domestic Shipping.

 - 48 contiguous states
 - Alaska
 - District of Columbia
 - Federated States of Micronesia
 - Guam
 - Hawaii
 - Marshall Islands
 - Northern Mariana Islands
 - Palau
 - Puerto Rico
 - U.S Virgin Islands

 Domestic Shipping: Shipping Methods and Rates

Domestic orders can be shipped using UPS 2nd Day Air®, UPS 3 Day Select®, UPS Next Day Air Saver®, UPS Next Day Air®, UPS Next Day Air® Early, UPS® Ground, USPS First Class, USPS Priority Mail, and USPS Priority Mail Express.

Shipping rates vary based on location and weight. Shipping costs are calculated at checkout.

 Domestic Shipping: Other Details

- Orders cannot be shipped to P.O Boxes.
- At this time, we do not ship to the U.S Armed Forces, including APO and FPO.
- Orders ship out Monday-Friday.
- U Heat Seal Solutions is not responsible for any shipment delays or lost packages caused by the mail carrier.

Order Pickup

We offer free pickup at our Lake Elsinore Facility as an option at checkout. Custom machines may take longer to process than the advertised time. You will be notified by email when your order is available for pickup or if it will take longer than the advertised time. Your order will be held for up to 10 business days once it is ready for pickup. Unless previously arranged, your order will be cancelled and refunded if it is not picked up in 10 business days. You may pick up your order at the following address at any time Monday - Friday between 8AM - 4PM PT:

18277 Pasadena St. Suite B-103
Lake Elsinore, CA 92530

Please bring a copy of your order confirmation email or order number when you pick up your order.

International Shipping

Orders placed in an area that is not considered domestic, is considered an international order and are subject to these shipping terms. All prices on this site are in US Dollars.

International Shipping: Shipping Methods and Rates

International orders can be shipped using DHL Express Worldwide, UPS Worldwide Expedited®, UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Saver®. USPS First Class Package International, Priority Mail Express International, and Priority Mail International is also available in some countries.

Shipping rates vary based on location and weight. Shipping costs are calculated at checkout.

International Shipping: Import Fees

Any import/customs fees, duties, taxes, brokerage fees, VAT, tariffs, etc. are the responsibility of the buyer. 

International Shipping: Other Details

- Orders cannot be shipped to the following countries or regions; Cuba, Democratic People's Republic of Korea (North Korea), Islamic Republic of Iran, Lebanon, Libyan Arab Jamahiriya (Libya), Somalia, South Sudan, Sudan, and Syria.
- Orders ship out Monday - Friday.
- U Heat Seal Solutions is not responsible for any shipment delays or lost packages caused by the mail carrier.